Privacy Policy

Last updated: February 1, 2020

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services. By accessing or using our website, you agree to the terms outlined in this policy.

1. Information We Collect

1.1 Cookies

We use cookies to enhance your experience on our website. Cookies are small text files stored on your device that help us analyze website usage, improve functionality, and provide personalized content. You can manage or disable cookies through your browser settings, but this may affect your experience on our site.

1.2 Email Support

When you contact us via email for support, we collect and store your email address and any other information you provide in your messages. This information is used solely to respond to your inquiries and provide assistance.

1.3 Purchase Orders

We sell software licenses through our website. Payments are processed by a third-party payment processor, and we do not collect or store sensitive payment information, such as credit card numbers. We may collect basic information related to your purchase, such as your name, email address, and order details, to fulfill your license order and provide related support.

2. How We Use Your Information

We use the information we collect to:

3. Data Storage and Security

We store your email address and any information provided through email support securely. We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security of your data.

4. Third-Party Payment Processor

We use a third-party payment processor to handle all payment transactions. This processor has its own privacy policy governing the handling of your payment information. We do not store or have access to your credit card numbers or other sensitive payment details.

5. Sharing Your Information

We do not sell, trade, or share your personal information with third parties, except:

6. Your Rights

You have the right to:

To exercise these rights, please contact us using the email address provided in the "Contact Us" section below.

7. Retention of Information

We retain your email address and related support information for as long as necessary to provide customer support and fulfill our legal obligations. Purchase-related information is kept for the duration required to fulfill your order and comply with applicable laws.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at contact@mshsoftware.com.