Welcome to MSH Disclaimer & Signatures documentation!

Contents

• 1. Getting Started
  • 1.1. How It Works
  • 1.2. Rules
• 2. Application Deployment
  • 2.1. Install
    • 2.1.1. Requirements
      • 2.1.1.1. Server Module - milter extension
      • 2.1.1.2. Administrator Panel - desktop application
    • 2.1.2. Install Server Module
      • 2.1.2.1. Zimbra Collaboration Suite
      • 2.1.2.2. Postfix Mail Server
      • 2.1.2.3. Sendmail Mail Server
    • 2.1.3. Install Administrator Panel
      • 2.1.3.1. Microsoft Windows
      • 2.1.3.2. GNU/Linux
  • 2.2. Update
    • 2.2.1. Update Server Module
    • 2.2.2. Update Administrator Panel
      • 2.2.2.1. Microsoft Windows
      • 2.2.2.2. GNU/Linux
    • 2.2.3. After upgrade - from <= 1.6 to 1.7 or later
    • 2.2.4. After upgrade - from 1.7, 1.8 to 1.9 or later
  • 2.3. Uninstall
    • 2.3.1. Uninstall Server Module
      • 2.3.1.1. Zimbra or Postfix
      • 2.3.1.2. Sendmail
    • 2.3.2. Uninstall Administrator Panel
      • 2.3.2.1. Microsoft Windows
      • 2.3.2.2. GNU/Linux
• 3. Administrator Panel
  • 3.1. Connect to Mail Server
  • 3.2. Signature Rules
    • 3.2.1. Overview
    • 3.2.2. Template Designer
    • 3.2.3. Conditions and Exceptions
    • 3.2.4. Name and Description
  • 3.3. Disclaimer Rules
    • 3.3.1. Overview
    • 3.3.2. Template Designer
    • 3.3.3. Conditions and Exceptions
    • 3.3.4. Disclaimer Position
    • 3.3.5. Disclaimer Duplicates
    • 3.3.6. Next Rule
    • 3.3.7. Rule Name and Description
  • 3.4. Template Designer
    • 3.4.1. Html Template
    • 3.4.2. Text Template
    • 3.4.3. Options
    • 3.4.4. Importing Templates
    • 3.4.5. Dynamic Fields
  • 3.5. Conditions & Exceptions
    • 3.5.1. Apply to All Messages
    • 3.5.2. Message Sender - Email Address
    • 3.5.3. Message Sender - User
    • 3.5.4. Message Sender - In Group
    • 3.5.5. Message Recipient - Email Address
    • 3.5.6. Message Recipient - User
    • 3.5.7. Message Recipient - In Group
    • 3.5.8. Message Header
    • 3.5.9. Message Subject or Body Contains
    • 3.5.10. Time Range
  • 3.6. Directory Services
    • 3.6.1. Test Connection
    • 3.6.2. Manage Schema
      • 3.6.2.1. Mandatory entries
      • 3.6.2.2. Custom queries
    • 3.6.3. Test Schema and Base DN
  • 3.7. Signature Positioning
  • 3.8. Diagnostic Logging
    • 3.8.1. Dump messages
    • 3.8.2. Store only logs with errors
  • 3.9. Events History
    • 3.9.1. Message Body
  • 3.10. Licensing
    • 3.10.1. Demo
    • 3.10.2. Trial Mode
    • 3.10.3. Server Token
    • 3.10.4. Program Activation
    • 3.10.5. Manual Import of License Key
    • 3.10.6. End-User License Agreement
• 4. Working with Signature Rules
• 5. Working with Disclaimer Rules
• 6. How To…
  • 6.1. TCP port configuration
    • 6.1.1. Milter port
    • 6.1.2. Settings ports
  • 6.2. LDAP cache configuration
    • 6.2.1. Build LDAP cache
    • 6.2.2. Refresh LDAP cache on schedule
  • 6.3. Milter Stats Interpretation
    • 6.3.1. Overview
    • 6.3.2. Parameters
      • 6.3.2.1. ActiveCount
      • 6.3.2.2. PoolSize
      • 6.3.2.3. CorePoolSize
      • 6.3.2.4. LargestPoolSize
      • 6.3.2.5. MaximumPoolSize
      • 6.3.2.6. TaskCount
      • 6.3.2.7. CompletedTaskCount
      • 6.3.2.8. CurrentQueueSize
      • 6.3.2.9. MaximumQueueSize
    • 6.3.3. Analyse
    • 6.3.4. When POOL_SIZE and QUEUE_SIZE need to be adjusted?
    • 6.3.5. Change interval when stats file is updated
• 7. Troubleshooting
  • 7.1. Java
    • 7.1.1. Automatic Install
      • 7.1.1.1. Red Hat Linux, CentOS, Fedora, Oracle Linux, etc.
      • 7.1.1.2. Debian, Ubuntu, etc.
    • 7.1.2. Manual Install
    • 7.1.3. Set JAVA_HOME environment variable
    • 7.1.4. Confirm Java Installation
    • 7.1.5. Memory allocation
  • 7.2. Deployment
    • 7.2.1. JAVA_HOME environment variable not found
    • 7.2.2. Skip Automatic Milter Install
      • 7.2.2.1. Zimbra
      • 7.2.2.2. Postfix
      • 7.2.2.3. Sendmail
  • 7.3. Milter Configuration
    • 7.3.1. Zimbra
      • 7.3.1.1. Workaround for Bug 97706
    • 7.3.2. Postfix
    • 7.3.3. Sendmail
  • 7.4. Connection Problems
    • 7.4.1. Check if services are running
    • 7.4.2. Check /etc/hosts file
    • 7.4.3. Force RMI hostname
    • 7.4.4. Force application to listen on IPv4 ports
    • 7.4.5. Check firewall
  • 7.5. Limitations
    • 7.5.1. Signatures and disclaimers in TNEF messages
  • 7.6. Signature Position
  • 7.7. Message Processing
    • 7.7.1. Can’t read SMFIC_OPTNEG reply packet header: Connection timed out
      • 7.7.1.1. Pool and queue size
    • 7.7.2. Message skipped from milter processing, no space in queue.
      • 7.7.2.1. zimbraMtaMilterDefaultAction parameter
    • 7.7.3. UnsupportedEncodingException: unicode-1-1-utf-7